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Customer Services

 
 

Can I change my order once I've submitted it?

We'll be happy to make any changes to your order, provided we've not started making your staircase. Unfortunately we can't change your order once manufacturing has begun. If you do want to change your order call us straight away on the number above or email us at: info@staircasesltd.com

 
 

My Stair has arrived damaged or has parts missing - what should I do?

If your stair is damaged or has any parts missing  when it arrives, contact us straight away on the  number above or email us at: info@staircasesltd.com And one of our representatives will try to resolve your problem.

 
 

I have a problem not listed - what should I do?

contact us straight away on the  number above or email us at: info@staircasesltd.com And one of our representatives will try to resolve your problem.

 
     

 

 

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